Enterprise Service Management Excellence : Unlocking Your Potential !!

  • มีนาคม 15, 2023
  • 1:30 pm to 4:00 pm
  • W Bangkok Level 3 at The House on Sathorn
  • 02 634 8899

We will be covering a bit of ITSM (Change management), ITOM (Operations management) and ESM for business teams.

How ITSM, ITOM and ESM are adding value. ROI (Return on investment) with relevant industry use cases.

When

Wednesday, March 15, 2023
13:30 – 16:00

Where

W Bangkok 
3rd Floor at The House on Sathorn

What

During this event, we will be discussing how you can improve service quality, manage costs, and streamline service management processes through effective use of IT Service Management (ITSM) and change management strategies. Our expert speakers will share best practices and real-world examples to help you overcome your specific service management challenges and achieve your business goals.

Agenda

13:30 – 14:00 PM  – Registration & Refreshments
14:00 – 14:15 PM  – Welcome Keynote
14:15 – 14:45 PM  – Overall Freshworks products presentation
14:45 – 15:50 PM  – Enterprise Service Management Excellence : Unlocking Your Potential !!
15:50 – 16:00 PM  – Q&A 
16:00 PM               – Coffee Break & Networking
 

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