Enterprise Service Management Excellence : Unlocking Your Potential !! [en]
- March 15, 2023
- 1:30 pm to 4:00 pm
- W Bangkok Level 3 at The House on Sathorn
- 02 634 8899
We will be covering a bit of ITSM (Change management), ITOM (Operations management) and ESM for business teams.
How ITSM, ITOM and ESM are adding value. ROI (Return on investment) with relevant industry use cases.
When
Wednesday, March 15, 2023
13:30 – 16:00
Where
W Bangkok
3rd Floor at The House on Sathorn
What
During this event, we will be discussing how you can improve service quality, manage costs, and streamline service management processes through effective use of IT Service Management (ITSM) and change management strategies. Our expert speakers will share best practices and real-world examples to help you overcome your specific service management challenges and achieve your business goals.
Agenda
13:30 – 14:00 PM – Registration & Refreshments
14:00 – 14:15 PM – Welcome Keynote
14:15 – 14:45 PM – Overall Freshworks products presentation
14:45 – 15:50 PM – Enterprise Service Management Excellence : Unlocking Your Potential !!
15:50 – 16:00 PM – Q&A
16:00 PM – Coffee Break & Networking