Freshservice
Freshworks named a Strong Performer in the Forrester Wave™ Enterprise Service Management, Q4 2021
Trusted by Global Brands
A Unified Service Management Solution
A Unified Service Management Solution
Robust Automations
Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations
Integrated Platform
Integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs, and improve visibility
Rapid Deployment
Customize rapidly with Freshservice's no-code platform. Get expert onboarding, migration services, and 24x7 support
Fast Time-to-Value
Freshservice’s out-of-the-box features help you deploy quickly, enable easier adoption, at scale. Leverage our AI-powered enterprise platform to unify customer experiences, and enhance employee productivity with drag and drop integrations.
Minimize Downtime
Bridge the gap between service and operations management to improve reliability. Prevent critical issues by identifying the right alerts, collaborate with context, and deliver enhanced end-user experience.
Increased Agent Efficiency
Put time back into your agents’ day by empowering them with an AI-powered service management tool that provides suggestions and responses.
Employee Productivity
Meet employees in the channels of their choice such as MS Teams, Slack, or the Freshservice chatbot. Empower your employees with an enriched knowledge base and enhanced self-service experience to access all IT services through a unified service catalog
Enterprise Service Management
Streamline service management across lines of business, from IT to HR, Facilities, Travel, Legal, and more, with consistent service experiences over a unified platform for improved visibility and efficiency
See how you can right-size your IT service management quickly and effectively
