Freshservice
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Freshworks named a Strong Performer in the Forrester Wave™ Enterprise Service Management, Q4 2021
A Unified Service Management Solution
A Unified Service Management Solution
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Robust Automations
Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations
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Integrated Platform
Integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs, and improve visibility
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Rapid Deployment
Customize rapidly with Freshservice's no-code platform. Get expert onboarding, migration services, and 24x7 support
Fast Time-to-Value
Freshservice’s out-of-the-box features help you deploy quickly, enable easier adoption, at scale. Leverage our AI-powered enterprise platform to unify customer experiences, and enhance employee productivity with drag and drop integrations.
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Minimize Downtime
Bridge the gap between service and operations management to improve reliability. Prevent critical issues by identifying the right alerts, collaborate with context, and deliver enhanced end-user experience.
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Increased Agent Efficiency
Put time back into your agents’ day by empowering them with an AI-powered service management tool that provides suggestions and responses.
![](https://www.sundae.co.th/wp-content/uploads/2023/02/p3-1024x725.png)
Employee Productivity
Meet employees in the channels of their choice such as MS Teams, Slack, or the Freshservice chatbot. Empower your employees with an enriched knowledge base and enhanced self-service experience to access all IT services through a unified service catalog
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Enterprise Service Management
Streamline service management across lines of business, from IT to HR, Facilities, Travel, Legal, and more, with consistent service experiences over a unified platform for improved visibility and efficiency
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