CRM and Customer Experience
Magento is an ecommerce platform built on open source technology which provides online merchants with a flexible shopping cart system, as well as control over the look, content and functionality of their online store. Magento offers powerful marketing, search engine optimization, and catalog-management tools. We believe that Magento is one of the best ecommerce platforms available today, with editions ranging from community open source, to massive, large-scale enterprise SaaS based systems.
Small and medium-sized contact centers have the same requirements to satisfy customers as larger centers, but not necessarily the resources to invest in and manage complex contact center solutions. Our contact center solution is a scalable contact center solution that offers high-end functionality at an affordable price.