Sage CRM 2019 R1 is Now Available? [en]

Sage CRM 2019 R1 has focused on incremental improvements and enhancements of existing features. We have continued to grind down on existing bugs and the Release Notes document over 40 issues addressed in this release. Some of the key highlights include:

  • View all your tasks and appointments in the calendar in MY CRM
  • Use ActiveX Document Drop plugin in Internet Explorer to attach documents to custom entity
  • Use Quick Find to instantly search for newly-added entities in the search index 
  • Make a group available to all users as an Info Admin

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Sage CRM

A customer relationship management (CRM) software designed to help businesses of all sizes manage and improve their relationships with customers. It provides a central platform for storing and accessing customer data, automating tasks, and tracking interactions.

Here are some key features of Sage CRM:

  • Contact Management: Store and manage customer contact information, including names, addresses, phone numbers, and email addresses.
  • Opportunity Management: Track potential sales opportunities, from initial lead generation to close.
  • Sales Automation: Automate routine sales tasks, such as sending quotes and invoices.
  • Marketing Automation: Create and manage targeted marketing campaigns.
  • Customer Service: Track and resolve customer service issues.
  • Reporting and Analytics: Generate reports and insights to understand customer behavior and improve performance.

(Source : Sage Software Asia)

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