Internet Of Things (IoT) and Excellent Service [en]

Internet of Things (IoT) is meaning that various devices and things are connected to the internet world. Allows humans to command and control the use of various devices. Via the internet network, such as turning on and off electrical appliances. (Ordering how to turn on electricity in the home by connecting a control device such as a mobile phone via the internet) Cars, mobile phones communication tools Agricultural tools, buildings, houses, and various daily utensils through the internet network, etc.

When IoT technology works with Sensors, it is like adding brains to various devices. and connect to the internet so that devices can send and receive data to each other

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(Source : SAP Customer Experience)