The Zendesk Customer Experience Trends Report 2019
At this event, you will hear about the importance of Building a Strong Foundation for a Successful Customer Service Experience.
You will also get a chance to mingle with industry peers and have the chance to exchange and share thoughts on CX opportunities and challenges.
- Build a strong CX foundation
- Empowering your frontline staff to provide customised service experience
- Hear real-life Case Studies of how Zendesk customers are improving CX with multichannel customer engagement
2:00 - 2:30 pm Registration
2:30 - 3:00 pm Customer Experiences Leaders Need to Know in 2019
3:00 - 4:00 pm Zendesk customer use care & simple demo
4:00 - 4:30 pm CX and Customer Royalty Experiences Sharing
4:30 - 4:45 pm Q&A and Wrap up
4:45 - 6:00 pm Happy Hour Networking (with canapè and figer food)
6:00 pm End of Event