Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets
Zendesk Support puts all your customer support interactions in one place, so communication is seamless, personal, and efficient?which means more productive agents and satisfied customers.
Give customers what they want ? quick and easy resolutions to their issues. Zendesk Support helps you provide personalized support when and where they need it, so customers stay happy.
Productive agents are happy agents. Give them all the support tools and information they need to best serve your customers.
Zendesk Support lets you customize your support and configure any workflow. Our software is powerful enough to handle the most complex business, yet flexible enough to scale with you as you grow.
Zendesk Support is intuitive, and it?s built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it?s easy to be productive and manage customer interactions.
Bring in customer interactions from anywhere. With features like web widgets, pre-defined ticket responses, and customer search history, give them faster support on their preferred channels at the moment they need it.
Zendesk Support is designed to be flexible. It works right out of the box, or it can be configured to your preferences. Customize a workflow or use apps and integrations?any way you use it, Zendesk Support has the flexibility to fit your support needs.
Zendesk Support arms you with insights so that you can measure and improve your customer service. Learn what your customers think through customer satisfaction ratings and get analytics on how you?re doing through performance reports and dashboards.
Zendesk Support gives you everything you need to manage your customer interactions in one place. But there?s more to the story. Take a look at what else you can do with the Zendesk family of products.