SAP Cloud for Customer (CRM Cloud)
SAP Cloud for customer

Redefine customer engagement with our next-gen cloud CRM software – SAP Cloud for Customer

Engage your customers in more meaningful ways with SAP Cloud for Customer.
This cloud CRM portfolio brings marketing, sales, commerce, customer service, and social CRM together – to help your team form powerful personal connections that drive customer engagement across all channels.
Take advantage of best-in-class contact management, customer analytics, and more.
90 second video: The best connections are personal

Why SAP Cloud for Customer ?

Because businesses need to deliver a seamless customer experience across all communication channels - in-person, on the phone, online, on social media, and via mobile devices. With our cloud-based CRM software, you can:
    - Bring sales, service, and social engagement in an integrated SaaS CRM system.
    - Gain a 360° view of customers to understand their needs in any given moment.
    - Use real-time customer analytics and predictive insight to improve interactions across all channel.
    - Run your business anywhere, anytime on any device with a mobile-first approach.
    - Get up and running quickly and cost-effectively with subscription-based cloud CRM solutions.
 
SAP Sales Cloud

SAP Sales Cloud

Sell more and create a lasting connection with your customers with an AI-powered CRM solution that transforms your lead-to-cash processes.

SAP Service Cloud

SAP Service Cloud

With SAP Service Cloud, make customers happy with customer service through omnichannel experiences, quick resolutions, and continuous feedback for improvement.

SAP Marketing Cloud

SAP Marketing Cloud

Deliver the perfect, trusted customer profile, gain deep insights into performance, and optimize marketing in the moment while orchestrating the best-run, end-to-end customer experiences at scale.

SAP Commerce Cloud

SAP Commerce Cloud

SAP Commerce Cloud enables organizations to deliver personalized digital commerce experiences. The commerce platform simplifies digital transformation, reduces TCO, and accelerates time-to-value.